Pentax Offers to Fix K-5 Sensor Stain

Pentax K-5 DSLR Camera

The problem is stained image sensor, especially with the first shipments of the Pentax K-5 DSLR, and the company is acting appropriately to offer an apology and a fix.

The Pentax statement says: “We deeply regret that the first shipment of our PENTAX K-5 digital SLR camera included some products with a stained image sensor – a problem which we believe was caused during manufacturing – causing them to occasionally produce images with spots which look something like water drops, and which users cannot remove with ordinary cleaning methods.”

“All users of these defective products will receive free repair at our service center,” the company said.

The announcement mentions Tokyo and Osaka addresses of the service centers, but did not state how they will deal with this worldwide. In the US, you may try calling the Pentax Customer Care at their toll-free number (800)877-0155.

[Site: Pentax Japan]

Chris Malinao

About Chris Malinao

Chris teaches Lightroom as workflow software to photography students at the FPPF, Federation of Philippine Photographers Foundation. He also teaches smartphone photography.

MIRANDA SOLIGOR TM WITH LENS/62397 picture
MIRANDA SOLIGOR TM WITH LENS/62397
135MM 135/3.5 AUTO MIRANDA, WITH CASE AND CAPS/161620 picture
135MM 135/3.5 AUTO MIRANDA, WITH CASE AND CAPS/161620
Miranda EE Auto Sensorex Camera  E 1: 1.8 50MM Lens with Case  picture
Miranda EE Auto Sensorex Camera E 1: 1.8 50MM Lens with Case
RARE Miranda B 35mm SLR Film Camera w/ 50mm F1.9 from Japan m040 picture
RARE Miranda B 35mm SLR Film Camera w/ 50mm F1.9 from Japan m040
Two Sets Miranda Extension Tubes, For Miranda 35mm SLR Cameras, LNIB picture
Two Sets Miranda Extension Tubes, For Miranda 35mm SLR Cameras, LNIB